ASA Technical Support FAQ

Common Technical Support Questions and Answers for ASA
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Q: I am getting a "Database error/corruption" error, how do I fix?

A: ASA is not able to write to the FS folder to update the database. Make sure WRITE access is properly configured. This error is common with improperly configured networked shares.

Q: I am getting rain above clouds? Why?

A: This is a limitation of FS associated with 3D clouds treated as simple layers. Occasionally the 3D cloud layer's actual visible height does not match its defined thickness, and rain will always be experienced within the defined thickness.